Privacy & Cookie Policy

Last updated: 18/10/2026

Who is responsible for your information?

Bethany Clear, trading as Wilde & Boo is responsible for personal information collected through www.wildeandboo.co.uk.

Email: info@wildeandboo.co.uk
Business address: 2 Todenham Road, Moreton in Marsh, GL569NL

Information we collect

When you order or contact us, we collect the details needed to help you. These may include your name, email address, telephone number, billing and delivery addresses, order details and messages.

If you send a gift to someone else, we receive their delivery details from you.

Our website provider, Squarespace, also processes technical information such as IP addresses, browser and device details to operate and protect the website.

How we use your information

We use personal information to:

• Process orders, arrange delivery or collection and send order updates. Our lawful basis is performing our contract or taking steps you request before entering into one.

• Answer enquiries and resolve customer service issues. Our lawful basis is our contract with you, or our legitimate interest in responding to enquiries and resolving concerns.

• Maintain accounting and tax records to meet legal obligations.

• Protect our website and investigate suspected fraud, based on our legitimate interest in operating a secure business.

Without the information necessary to fulfil an order, we may be unable to process your purchase.

We do not currently send newsletters or promotional mailing lists. Order and enquiry emails are used for customer service.

Who receives your information?

We share information where necessary with:

• Squarespace, for website hosting, contact forms and order management.
• Squarespace Payments and its providers, including Stripe for payment processing and Sift for fraud detection.
• Delivery providers, to deliver your order.
• Email and IT providers, to manage communications and business records.
• Professional advisers and public authorities where necessary for accounting, legal obligations or legal claims.

Payment details are processed through our payment providers. We do not receive your full card number or security code.

Further information is available in the privacy policies of Squarespace, Stripe and Sift.

International processing

Squarespace and its providers may process information outside the UK, including in the United States.

Squarespace uses recognised transfer arrangements, including the UK Extension to the EU–US Data Privacy Framework or approved contractual safeguards, as applicable.

Details are available in Squarespace’s Privacy Policy and Data Processing Addendum. Contact us to request information about relevant safeguards.

How long we keep information

Order and accounting records: [insert retention period agreed with your accountant].

Enquiries that do not result in an order: [insert your chosen retention period].

Information may be retained longer where necessary to meet legal obligations or resolve an ongoing dispute. Information no longer needed is securely deleted.

Cookies and similar technologies

Cookies are small files stored on your device when you visit a website. They can support website features, remember choices and help measure website use.

Session cookies expire when your browser closes. Persistent cookies remain until their expiry date or until you delete them.

Essential cookies

Squarespace uses essential cookies to support features such as security, your shopping basket and checkout.

Consent is not required for cookies that are strictly necessary to provide a service you request.

Analytics and other cookies

[Complete after checking the website: identify the analytics, payment and any advertising or embedded-service cookies actually used. Include their names, providers, purposes and durations. Include Google Analytics or Meta Pixel only if installed.]

Your cookie choices

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You can also block or delete cookies through your browser settings. Blocking essential cookies may prevent shopping basket or checkout features from working properly.

Squarespace publishes information about its cookies, purposes and typical durations in its cookie guide.

Your data protection rights

Depending on the circumstances, you can request access to your information, correction, deletion, restriction of its use or transfer to another provider. You may also have the right to object to processing.

Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing.

Contact us using the details above to exercise your rights. We normally respond within one month, subject to lawful extensions.

Questions and complaints

Please contact us if you have concerns about how your information is used.

You also have the right to complain to the Information Commissioner’s Office.

Updates

We may update this policy to reflect changes to our business or website. The latest version will be published on this page.